All posts by Steve Ferrino

Mode Effect & SurchX

SurchX and Mode Effect Partner to Bring Surcharging Solution to WooCommerce

Posted on November 25, 2019 at 16:41 PM

SurchX, the industry experts in compliant dynamic surcharging, and 10-year-old ModeEffect, the WordPress and WooCommerce specialists, have announced a partnership to bring SurchX’s surcharging solution to WooCommerce customers. “We will do whatever it takes to make our merchants more successful,” said Cody Landefeld, co-founder of ModeEffect, “and we think SurchX will significantly improve their net […]

Continue Reading

How to Start Surcharging

Posted on October 28, 2019 at 22:49 PM

Ever since merchants won the class-action lawsuit in 2013 filed against Visa and Mastercard, demanding the freedom to recoup the excessive cost of credit card processing fees, the practice of surcharging has expanded in the United States. Merchants in most states are now able to legally recover these ever-increasing credit card processing fees without repercussion. […]

Continue Reading

DialAmerica and SurchX Partner to Improve Merchant Margins

Posted on October 28, 2019 at 17:39 PM

SurchX, the trusted surcharging solution for card-not-present merchants, and DialAmerica, one of the largest privately held teleservices centers in the United States, are pleased to announce a partnership to introduce DialAmerica’s call center brands to the SurchX SaaS integration. SurchX works with many current platforms to calculate the surcharging fees associated with a customer’s credit […]

Continue Reading

SurchX and Konnektive Partner to Help Konnektive Customers Recover Credit Card Fees

Posted on October 09, 2019 at 17:05 PM

SurchX, the only dynamic compliant surcharging solution for ecommerce merchants, and Konnektive CRM are pleased to announce they have partnered to help Konnektive’s customers seamlessly recover their credit card processing fees. The partnership enables Konnektive’s ecommerce merchants to incorporate a fully compliant transaction fee to purchases made with a credit card. “We are very excited […]

Continue Reading

3 Things the United States Can Learn from Australia’s Surcharging Laws

Posted on May 24, 2019 at 21:59 PM

Credit card surcharging by merchants is still a relatively new concept in the United States. However, in Australia, businesses have been surcharging on both credit cards and debit cards for years.  Looking into Australia’s surcharging history and the impact on consumer spending habits can shed light on what merchants can expect as surcharging gains traction in the U.S. 1. Merchants don’t lose customers when they surcharge Even as laws make it possible for U.S. […]

Continue Reading

Should I Surcharge

Would Your Company Benefit from Surcharging?

Posted on May 24, 2019 at 18:52 PM

eCommerce is growing fast. New merchants are selling their goods and services online every day. Are credit card processing fees holding your company back? Whenever a customer uses a credit card to purchase something from a merchant, the merchant must pay a processing fee to the associated credit card company and bank. With more and […]

Continue Reading

Surcharge Summit

Surcharge Summit

Posted on May 24, 2019 at 18:43 PM

Surcharge Summit is an exclusive, invite-only event, the soonest of which coincides seamlessly with subscription summit in New Orleans May 29th. Attendees will meet members of SurchX, the leading authorities in surcharging compliance. Ask questions, gain insights and walk away understanding how their business can legally surcharge while remaining fully compliant with all U.S. rules […]

Continue Reading

eCommerce Growth

Online Retail May Be Big Business but Small Business Can Compete

Posted on May 06, 2019 at 16:32 PM

ECommerce is largely a game of the big players, and the big players are not all in the United States. In fact, of the top five online marketplaces, only two, Amazon and Ebay, are in the US. The other three are in China, where enormous population will always give an edge, and where one man, […]

Continue Reading

Top 6 Surcharging Myths

Top 6 Credit Card Surcharging Myths

Posted on May 03, 2019 at 22:45 PM

Surcharging is still a relatively new concept in the United States, and like all new things, there are a lot of misconceptions about it. In order to help separate fact from fiction, we dispelled the top six most common myths around surcharging. MYTH 1: I’LL LOSE CUSTOMERS IF I IMPLEMENT A TRANSACTION FEE. In business, […]

Continue Reading

Online Retail Merchants Struggle with High Credit Card Processing Fees

Posted on April 24, 2019 at 23:10 PM

Things have been boiling in the credit card processing business for the past few decades, exacerbated by a major shift from in-store to online shopping. It’s referred to as the “retail apocalypse,”  by trade merchants, but in reality shoppers are avoiding brick and mortar stores for the convenience of shopping online. Remember that online, cash […]

Continue Reading